Frequently Asked Questions (FAQ)

• What should I know about Kurviger? (Basics)
• How can I contact Kurviger if I have questions, ideas, or problems?
• Can I support Kurviger or get involved?
• Can I use Kurviger in my own project?
• Can I also use Kurviger for other vehicles such as cars or bicycles?

• How can I log in to my Kurviger account?
• Can I use my Kurviger Tourer(+) subscription on all my devices?
• What payment methods are accepted for the Kurviger Tourer(+) subscription?
• Why can't I access the features of my Kurviger Tourer(+) subscription?
• How can I cancel my Kurviger Tourer(+) subscription?
• How can I change the software language in Kurviger?

ℹ️ For more information about the Tourer(+) subscription, please see our FAQ on the Premium page.

• How do I restore an accidentially deleted folder/route/favorite?

• How can I place waypoints pecisely?
• How do I change the order of waypoints?
• How do I delete waypoints?

• What keyboard shortcuts are available in Kurviger?
• How do I split a route into sections or merge routes?
• How do I start a new route planning or remove a route from the map?
• Can I undo my last planning actions and is there a planning history?
• What does a dashed line on the map mean and how can I remove it?
• How do I find the distance and time between waypoints?
• Can I edit a round trip?
• Why does the round trip create dead ends?
• Why is a house number not found and what can I do?

• Why is the route calculation strange or incorrect and what can I do?
• Is there an enduro or off-road mode?
• Can I plan a route over temporarily closed roads?
• Can I plan a curvy route that includes a section on the motorway?
• How can I plan a route across multiple continents?

• How do I find gas stations along my route?
• How can I ride with automatic rerouting - and why should I do that?
• How do I start the navigation simulation?
• How do I start the navigation?
• Why am I receiving incorrect turn-by-turn directions?
• Why does the Kurviger app stop or lose the GPS signal when running in the background?
• Why is my compass not working properly when I am standing still and how can I calibrate it?

• How can I change the voice output and volume?
• Why can't I hear voice output or turn-by-turn directions?
• How do I set up my Bluetooth headset in the Kurviger app?

• How can I securely attach my smartphone to my motorcycle?
• How can I prevent my smartphone from overheating while riding?
• Can I operate my smartphone while wearing gloves?

• How can I change the map style in Kurviger?
• How can I print the map?
• What gestures can I use to move the map in the Kurviger app?
• Does Kurviger use Google Maps and what is the difference to OpenStreetMap?
• Can I save Kurviger offline maps on my device's SD card?
• Why does the download of offline maps fail, stop or not complete?

• How do I transfer and save a route within Kurviger?
• How do I exchange routes between Google Maps and Kurviger?
• How do I transfer a Kurviger route directly to my Garmin navigation device via USB OTG?
• Transfer a Route from Kurviger to a Blaupunkt Motopilot MP 43 & MP 35

• Does Kurviger support Android Auto and Apple CarPlay?

• How much data does route calculation use, and can I use the Kurviger app without an internet connection/SIM card?
• What happens when I switch smartphones, and can I use the Kurviger app on multiple devices at the same time?
• How do I install the Kurviger app and what should I know about subscriptions, updates, and upgrades?
• Can I install the Kurviger app without Google Play?
• Can I use Kurviger on iOS?
• Current and previous versions of the Kurviger app

• Kurviger is behaving differently than expected – what can I do?
• What are the solutions for Kurviger error messages?